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Governance

Hospital Governance Policies

Our hospitals are committed to maintaining the highest standards of governance to ensure quality care, patient safety, and operational excellence. Below, you will find our key governance policies that guide our medical, ethical, and administrative practices. These policies are designed to ensure transparency, accountability, and the continuous improvement of our services.

Visitor Policy

Patient Confidentiality

Admission of Patient to a Nursing Department

Discharge of Patient from a Nursing Department

Protection of Personal Information (POPIA)

Crestcare is committed to protecting the privacy and personal information of our patients, employees, and stakeholders in accordance with the Protection of Personal Information Act (POPIA). We recognise the importance of handling personal information responsibly, securely, and transparently. Below, you will find our POPIA documentation and prescribed forms, including information on how to exercise your rights, object to the processing of personal information, or request the correction or deletion of your personal information.

Protection of Personal Information (POPIA)

Objection to the Processing of Personal Information

Request for Correction or Deletion of Personal Information

Promotion of Access to Information (PAIA)

PAIA and POPIA Manual

Request for a Copy of the Guide

Request for Access to a Record

Outcome of Request and Fees Payable

Website Policies

We value the privacy and trust of all visitors to our website. This section contains important policies regarding how we manage your personal information, the terms of use for our website, and our legal disclaimers. These policies ensure a secure and transparent experience when interacting with our website or the online pre-admission form.

Privacy Policy

Data Patient Processing Policy

Disclaimer

Cookie Policy

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